Etiquette & interesting facts

An oasis of tranquility and renewal awaits you at Seijaku. To help you fully immerse yourself in your wellness experience, we've gathered some essential information for your visit.

Treatments & Reservations
We'd love to assist with your booking at the spa reception or via our hotel reservation system. We recommend securing your treatment in advance to ensure availability.

Arrive & Settle In
Arrive in peace and take your time. We invite you to come 15 minutes prior to your treatment. Enjoy a calming cup of tea as we discuss your preferences and have you complete a medical history form.

Clothing
Come in your bathrobe and slippers for the ultimate relaxation as you start your wellness journey.

Health & Well-Being
We use your medical history form to customize your treatment by focusing on your specific needs and health considerations.

Peace & Mindfulness
The Seijaku area is a mobile phone-free zone, so we kindly ask that you refrain from using phones and help maintain the serene atmosphere.

Access
To ensure the highest level of tranquillity and privacy for our guests, access to Seijaku is reserved exclusively for hotel guests aged 16 and over. We thank you for your understanding.

Late Arrivals
Please note, if you arrive late, your treatment time cannot be extended.

Cancellation
Treatments can be canceled free of charge up to 24 hours before your appointment.

Payment
You can easily settle your payment through your room bill or directly at reception, either in cash or by card.

We look forward to welcoming you to Seijaku and offering you moments of true relaxation.

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